A Frequently Asked Questions

What is a THAW Token

THAW Token is a cryptocurrency that is decentralizing and democratizing solar energy. Our transactive energy system utilizes blockchain technology, microgrids, and IoT devices so people can buy and sell electricity without using the existing electric grid.

I have not received my withdrawal

The processing time for your withdrawal will vary depending on your payment method. You can view further information on withdrawal clearance times by visiting our Payment Method page. If you are unable to locate your withdrawal after the processing time has passed, please Contact Us.

How to making a withdrawal?

You can make a withdrawal from the Withdraw page. Where possible we are required to send funds back to the payment method that was used to deposit the original funds. For further details relating to processing times and any applicable fees, please refer to the Withdrawals section of our Payments page. You can make a withdrawal from the Withdraw page. Where possible we are required to send funds back to the payment method that was used to deposit the original funds. For further details relating to processing times and any applicable fees, please refer to the Withdrawals section of our Payments page.